WE UNDERSTAND THE NEEDS OF SENIORS

SUPERIOR SENIOR SERVICES
Highly Trusted

Superior Senior Services is a FREE Referral and Placement Agency

We understand how difficult and time consuming it can be to find appropriate senior living options and resources to meet your needs. Our team at Superior Senior Services offer a free personalized service that helps you find the best living options for you or your loved one.

We are experts and can help find the right place or services you need within the Valley and the state of Arizona. These places to live can include: independent living, memory care/dementia, assisted living communities, and group homes.

Our dynamic, free eldercare placement services are highly respected by clinicians and healthcare professionals across the Valley with our refined formula for placement.

 

info@superiorsenioraz.com

(602) 820-5232

Our Team
What Makes Us Special
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Natalie Byrne
Call: (602) 550-3978

Email:  natalie@superiorsenioraz.com

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Natalie Byrne is a native of Arizona raising 3 wonderful children. Natalie was a caregiver for her father to the end of life. Her mother was diagnosed with dementia and cared for her for a short time until her mother went into a loving group home. She takes great pride in being an advocate for seniors, making sure they are well taken care of and loved. Natalie is Certified in Dementia Care (CDC®) and has worked in the medical and senior industry for over 12 yrs. She has a wealth of resources and knowledge to assist families and loved ones in senior placement. Natalie’s loves to play tennis, hike and cook. She also volunteers for a local senior service.  Cell: (602) 550-3978.  Email: natalie@superiorsenioraz.com

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Nicole Carlson
Call: (602) 820-5232

Email: nicole@superiorsenioraz.com

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Nicole Carlson is from Alaska and after traveling the world, has been in the Valley for 23 years. Her passion and dedication for taking care of our aging population helped her choose this industry. Her thirteen years of comprehensive knowledge and experience in the medical and senior industry ensures your loved one and family have all the information they need and to empower everyone to make the best senior care decision based on their wants, needs, and resources. Nicole is Certified in Dementia Care (CDC®). Transition can be overwhelming, but I can assure you, as a Senior Care Advocate, I will be there every step of the way.

Nicole loves to give back to the community and not only chair for non-profits, she also works with animal rescues. In her free time, she loves to travel and spend time with my family and three dogs.
Call: (602) 820-5232 Email: nicole@superiorsenioraz.com

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Janelle Smith
Call: (480) 234-6588

Email: janelle@superiorsenioraz.com

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Janelle Smith is a Registered Nurse and graduated from the University of Missouri-Columbia with her bachelor’s in nursing. She also retains a Real Estate License in the State of Arizona. Her career has spanned from hospice work to rehabilitation. Rehabilitation has become a passion and she will work to promote “returning to prior level of function” and is happy to provide consultation and direction to achieve that goal. She also has invested interest in mental well-being focusing on Dementia and Alzheimer’s and is Certified in Dementia Care (CDC®).
Janelle has one daughter who played ice hockey for Boston College and currently is an assistant coach for Penn State Women’s Ice Hockey. In her spare time Janelle enjoys going to her cabin in Pine, Arizona as well as anything in the outdoors and traveling. Janelle is also a sports enthusiast and enjoys attending a variety of professional sporting events as well as playing golf, hiking and skiing. She is passionate about animals and has two dogs Bailey and Piper, both rescues.

“My focus for every family is to promote health and well-being. The goal is to remain independent and in your home, as long as safety and health is maintained. When an unfortunate circumstance occurs or a decision to move to a community or care home is considered, my goal is to provide education and options pertaining to budget, location and most importantly CARE to provide and maintain quality of life.”

Call: (480) 234-6588 Email: Janelle@superiorsenioraz.com

OUR PROCESS
OUR PROCESS
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Assessment

Complete an assessment for specific care or level-of-care needs, lifestyle, and desires to determine the best senior living option. This includes independent living, assisted living, and memory care.

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Options

We are seasoned to give you all of your options. We have a current database of facilities licensed and regulated by the Arizona Department of Health Services. Superior Senior Services can scale down the options available to help you make the best decision based on finances and individual care needs.

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Personal Relationship with Communities

We are very familiar with each senior care community in the area. In addition, we have a personal and courteous relationship with the administrative staff at these communities. Most important, we know the reputation and safety of the communities.

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Personal Guided Tour

We will take you on a guided tour of the community and can answer any questions you have and help you to make the best decision on placement.

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Complete Paperwork

We will help facilitate completion of all necessary paperwork including helping obtain required documents.

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Negotiation

Our excellent reputation and skills allow us to help negotiate entrance/monthly fees at given communities.

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Long-Term Care Insurance

We can help you speak to your insurance company, on behalf of the senior, to help determine and clarify long-term care insurance benefits.

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Follow-up

We will personally follow-up with you or your loved one to ensure that the new home selected is meeting their needs.

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A Free Service

Only work with a senior placement agency which provides these services at no cost to you.

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Provide Referrals

Superior Senior Services can also refer you to: in-home care; moving companies; home health; elder law attorneys; estate planners; veteran’s assistance; dementia training; medical services; and skilled nursing homes.

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Our Three Easy Steps

1

We will meet or talk on the phone with you or a family member to assess your needs. Next, we’ll discuss what changes are going on in your life, then we will help determine what type of senior living and/or care you may need. 

2

We will discuss your finances to help fit you with the appropriate community that fits your budget. We will also discuss financial resources that can save you money if you qualify.  We include your family members and those you want to assist you with your decision making.

3

We will discuss the area/location you are most interested in living.  Once that is determined, we’ll choose 3-4 communities to tour in a day. We will schedule tours for you and your loved ones and accommodate you to see the options we have chosen.  We will be with you every step of the way to ensure you make the best decision.  All at no cost to you.

Housing Options

Independent Living

Independent Living is ideal for seniors who are looking for socialization and freedom from housekeeping, laundry, transportation, and preparing meals. The larger apartment style communities have a “hotel” feel.

They customarily have a community dining room, with wait staff to take orders. They also have a beauty salon, vans or buses for transportation, and community areas such as library, TV room, gym, medical clinic and a variety of activities, lectures and outings to choose from.  Apartments vary in sizes from studios to two bedroom, two bath designs. This type of community also offers the option of an emergency call button in all of the rooms.

Independent Living is great for seniors who are on the go and are able to live on their own, but enjoy the shared dining experience and relief from the upkeep of a home or apartment. Offering both worlds: private living along with service that makes your life easier, and activities that encourage daily interaction with neighbors and friends.

We work with a variety of Communities for Independent Living and will present options based on cost, location and personal preference.

Housing Options

Assisted Living

Assisted Living is a popular choice among seniors and their families. Assisted Living communities can be boutique or large offering apartment style living. Group homes are licensed for a maximum of 10.

Assisted Living means just what it says, assistance with daily living or ADL’s. These include bathing, dressing, medication supervision, incontinence care, transferring assistance, etc. Communities often have a secured wing which allows them to care for seniors afflicted with Alzheimer’s and other forms of dementia.

The apartment style communities have a “hotel” feel. They customarily have a community dining room with wait staff to take orders. They may also have a beauty salon, vans or buses for transportation, and other community areas such as a library, TV room, gym, medical clinic, and many activities and outings to choose from. Apartments vary in size from studios to two bedrooms, two bath designs.

Group homes are private homes modified to meet state inspection requirements. These smaller homes are particularly good for seniors who need a higher level of care. Residents receive more one-on-one attention because of the ratio of residents to staff. These offer a family environment and have a sense of “home” verses “hotel”.

Assisted Living Communities and Group homes are regulated by the Arizona Department of Health Services.

Housing Options

Alzheimer’s / Memory Care

Memory care is specially designed, maintained, and staffed for people who have Alzheimer’s or other forms of dementia. These communities have unique designs to keep residents safe and secure. Staffing typically has taken special courses and/or seminars on how to care for seniors with behaviors such as aggression, depression and confusion.

The floor plans are typically one level, with level surfaces for walking. Many of the communities have enclosed courtyards for freedom and security, some even have pets for the residents to enjoy. Private or semi-private rooms are available and sometimes preferred to create social interaction with others. Assistance with activities of daily living including dressing, grooming, bathing, eating, mobility and social interaction is evaluated prior to move in. Like the other options for housing, Alzheimer’s/Dementia care can take place in a large community with a secured area or a group home.

All of us at Superior Senior Services are proudly Certified in Dementia Care (CDC®).

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WE COVER
We cover the entire Phoenix Valley. We have exceptional relationships in Phoenix, Scottsdale, Paradise Valley, Fountain Hills, Cave Creek, Anthem, Rio Verde, Mesa, Tempe, Chandler, Ahwatukee, Mesa, Gilbert, Gold Canyon, Goodyear, Glendale, Surprise, Sun City, and Peoria.

Our Partners